UNFORGETTABLE EXPERIENTIAL ACTIVITIES: AN ACTIVE TRAINING RESOURCE
From training expert Mel Silberman, Unforgettable Experiential Activities is a next-step resource based on his well-known Active Training programme. As accessible as it is useful, each one of the book's 75 original activities includes helpful training tips and techniques.
The collection will help all trainers – both novice and experienced – engage their learners in active, experiential learning.
The activities are organized by today's most sought after training topics including:
- Change Management
- Communication
- Conflict
- Creativity
- Facilitation
- Influencing
- Leadership
- Negotiating
- Team Building
Table of Contents
- Preface
- Acknowledgments
- Introduction
- Chapter One: Getting Acquainted
- 1. Alphabetical Circle: A Fun Way to Learn Names and a Lot More
- 2. Group Résumé: Who We Are Collectively
- 3. Things We Have in Common: Getting to Know You
- 4. Predictions: Making Guesses About Co-Participants
- 5. Introductory Go-Arounds: Brief Self-Disclosures
- 6. What’s in a Name? My Story
- Chapter Two: Communication
- 7. Communication Tokens: An Awareness Exercise
- 8. Direct Communication: You Write the Scripts
- 9. Explaining Something Complicated: Avoiding Information Dumps
- 10. Obtaining Participation: Using Different Formats
- Chapter Three: Assertive Behavior
- 11. Concerns About Confronting Employees: Overcoming the Anxiety
- 12. Assertive Starters: Ways to Begin an Assertive Message
- 13. Non-Verbal Persuasion: Assessing Its Impact
- 14. Refusing Unwanted Requests: Practicing Saying No
- 15. Stating Complaints and Requesting Change: Skill Practice
- Chapter Four: Influencing Others
- 16. Alligator River: Looking at People with Different Glasses
- 17. Question First: The Best Way to Overcome Resistance
- 18. Influencing Others: Four Role-Play Scenarios
- 19. Getting Your Foot in the Door: Avoiding Rejection
- Chapter Five: Conflict and Negotiation
- 20. Views of Conflict: A Word Association Game
- 21. What You Bring to Conflict Situations: Experiencing Different Styles
- 22. The Ten-Thousand-Dollar Challenge: Working Through a Conflict
- 23. Role Reversal: Arguing the Flip Side
- 24. Rating Methods to Deal with Conflict: Yours and Theirs
- 25. Breaking a Stalemate: Steps to Move Forward
- Chapter Six: Creativity and Problem Solving
- 26. Getting Ready for Brainstorming: Creative Warm-Ups
- 27. Part Changing: Demonstrating a Technique to Increase Creativity
- 28. Brainwriting: An Alternative to Generating Ideas Verbally
- 29. Inspired Cut-Outs: Freeing the Mind
- 30. Wearing Someone Else's Shoes: Taking a Different Perspective
- 31. Making Decisions After Brainstorming: Narrowing the Options
- Chapter Seven: Diversity
- 32. Being in the Minority: Simulating an Everyday Reality
- 33. I've Been Curious: Questions I Have Been Afraid to Ask
- 34. Setting the Record Straight: Things About Me and Others Like Me
- 35. Unlocking Memories: Self-Disclosures in a Diverse Group
- Chapter Eight: Facilitating Teams
- 36. Multi-Voting: A Constructive Way to Make Decisions
- 37. Rotating Facilitators: Practicing Effective Facilitation
- 38. Card Exchange: A Unique Way to Stimulate Discussion
- 39. The Problem with Majority Voting: A Double Whammy
- 40. Changing the Rules: Altering Group Process
- 41. Removing Egos: A Tool for Team Facilitators
- Chapter Nine: Exchanging Feedback
- 42. Animal Metaphors: An Exercise in Obtaining Honest Feedback
- 43. Giving Effective Feedback: Wheaties Over Donuts
- 44. Judging the Impact of Words: Applications to Giving Feedback
- 45. When Asking for or Giving Feedback Is Challenging: Your Advice
- Chapter Ten: Leadership
- 46. The Window Shade of Decision Making
- 47. Mirroring: Experiencing the Joys and Tribulations of Being a Leader
- 48. Going Outside Comfort Zones: Brief Exercises in Change
- 49. Changes You Would to Make: Dreaming Beyond the Status Quo
- Chapter Eleven: Teaching and Coaching Employees
- 50. Making Butterflies: It's Not What You Say That Counts
- 51. Brain-Friendly Teaching: Using Four Key Principles
- 52. Building Skills Through Role Plays: You Have Options
- 53. The Components of Effective Coaching: Observing the Process
- 54. Show But Not Tell: Upping the Stakes
- Chapter Twelve: Understanding Others
- 55. Avoiding Labels: Interpreting Behavior Objectively
- 56. Be Curious, Not Furious: Five Ways to Understand Others
- 57. Comparing Yourself to Others: Looking for Differences and Similarities
- 58. The Three C's What Makes People Difficult
- Chapter Thirteen: Sales and Customer Service
- 59. A Convincing Sales Presentation: Warm-Up Practice
- 60. Dissatisfied Customers: How to Win Them Over
- 61. To Consult or Not Consult: Assessing Your Selling Style
- 62. Your Company's Sales Philosophy: How Do You Treat Customers?
- Chapter Fourteen: Building
- 63. The Stages of Team Development: A Card Sorting Activity
- 64. Television Commercial: An Unusual Team-Building Activity
- 65. Creative House Building: An Exercise in Teamwork
- 66. Fishbowl Meeting: Observing Group Process
- 67. Making Paper Cups: Simulating a Learning Organization
- 68. Are You a Team Player? Things Team Players Do
- 69. Paper Airplanes: The Power of Collaboration
- Chapter Fifteen: Train the Trainer
- 70. Active Vacations: Topics versus Objectives
- 71. Design Challenges: Planning How to Achieve Training Objectives
- 72. Energizers: Ways to Wake Up or Relax a Training Group
- 73. Has This Ever Happened to You? Making Team Learning Work
- 74. Training Styles: Three Continua
- 75. You Have Many Options: Increasing Your Training Repertoire