Soft-skills learning solutions that help improve the performance of individuals, teams & organizations

Self-Assessments (Online and paper-based)

Employee Assessment Tools & Tests

HRDQ Assessments are a vital tool for knowing where your learners are right now. With that knowledge they now have a roadmap to improve their personal and professional lives..  We offer assessment tools for virtually every area of soft-skills training with most available in both online and print formats.

Identify all the necessary strengths and weaknesses of current or prospective employees with ease. 
Evaluate skill level and behaviour with theory-driven learning instruments that provide the opportunity to gain self-awareness.  Whether you are administering staff assessment, employee skills assessment or need leadership assessment tools, we offer both paper-based and online assessments for skills development on a range of soft-skills topics, including change management, communication, leadership, negotiating, and more. 
Paper-based assessments allow participants to evaluate their skills on a selected topic, and take away a valuable tool to refer to while growing that skill.

CLICK HERE to view our range of paper-based assessments in the various soft-skills categories

The online assessment range offer a streamlined solution that will transform the way you prepare for and deliver training, whether your audience is 20 or 2,000.
The HRDQ Assessment Centre is the easy and efficient way to administer and complete online assessments from a simple streamlined interface. Our employee assessment tools are designed to be accessible for all skill levels to operate, and we're always available to answer any questions that may arise throughout the process.   

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Online Assessments

Accountability Experience, The

Organizations that embrace accountability, retention, and morale are more likely to succeed than those that do not. A combination self assessment and classroom workshop, The Accountability Experience is a comprehensive learning solution that gives individuals useful tools and strategies to help strengthen their commitment to accountability.

Becoming a Customer Service Star 

Everyone has a favourite customer service story, but few people can identify the specific behaviours that will result in outstanding service. With Becoming a Customer Service Star, employees and managers evaluate their behaviour in 5 critical service areas, examine their attitudes about service, and learn ways to boost their customer service performance.


Benchmarks of Team Excellence 

Get the tool that measures a higher level of team functioning. Benchmarks of Team Excellence reveals important information about the experience and attitudes of those who know the team best - the team members.


Campbell Leadership Descriptor 

Designed specifically for use in situations where a comprehensive analysis of leadership characteristics is useful, the Campbell Leadership Descriptor helps individuals identify their strengths and weaknesses in nine major leadership attributes.


Change Reaction Instrument 

Understanding one’s own reactions to change is the first step in dealing with it. An excellent starting point, Change Reaction is an effective learning tool for understanding personal reaction to change. The 24-item instrument helps individuals learn about their typical reaction to change – and identify ways to manage it effectively.


Coaching Skills Inventory 

The Coaching Skills Inventory offers a logical, 7-step formula for conducting coaching meetings that are based on mutual trust and respect.


Comprehensive Leader, The

The Comprehensive Leader will help participants to identify their strengths in the areas of strategic and visionary leadership and design a development plan to enhance their personal performance.


Conflict Strategies Inventory

Conflict Strategies Inventory is a soft-skills training program on conflict management strategies, based on the Blake and Mouton Styles Grid. The assessment identifies an individual's preferred conflict strategy, examines each strategy, and enables individuals to develop an action plan to put learning into action.

Cross Cultural Adaptability Inventory (CCAI)

The Cross Cultural Adaptability Inventory (CCAI) workshop is a powerful experience that helps participants identify their personal areas of low cultural understanding and provides examples of ways to improve them.


Emotional Intelligence Skills Assessment (EiSA)

When people fail in the workplace, it’s usually caused by a lack of Emotional Intelligence (EI). EI is the kind of “smarts” that enable us to make sound decisions, build relationships and influence others. EiSA is a self-assessment, 360 assessment and training workshop that first measures EI and social intelligence functioning and then helps individuals improve their skills.


Extraordinary Teams Inventory

Extraordinary Teams is a team building assessment and soft-skills training programme that measures five indicators of extraordinary teams. Based on the book Extraordinary Groups, this team building training package includes corporate training materials to help teams and team members build the effective teamwork skills that improve performance using an online assessment, participant workbook, and training workshop.


Get Fit for Coaching

Get Fit for Coaching identifies and assesses areas of strength and improvement based on 5 critical skills found in research and literature: Building Rapport, Observing and Analyzing, Questioning and Listening, Providing Feedback, and Facilitating Learning.


Group Development Assessment

The Group Development Assessment gives groups the opportunity to evaluate how they are currently functioning in the two major dimensions of behaviour - task and process. By combining each member’s inventory scores into a group profile, members get a clear, comprehensive picture of their development.


GroupThink Index

The GroupThink Index was created to help both traditional and self-managing teams to recognize their tendency toward "groupthink" in decision making and to develop critical thinking skills that might help them eliminate these symptoms.


Interpersonal Influence Inventory

Do the people in your organization know how they "come across" to others? Help them to become more effective communicators, and show them how to use their influence wisely with the Interpersonal Influence Inventory.


Leader-Manager Profile

The Leader-Manager Profile enables both your managers and your organization to achieve success. This 36-item assessment illustrates for managers how their competence as both a manager and a leader can contribute to meeting the demands of the marketplace.


Leadership Unlimited Profile

Research studies show that 40% of new leaders will fail within the first 18 months. The good news is that leadership failure can be predicted - and even prevented - when managers are given the right resources. The Leadership Unlimited Profile is an eye-opening training package that serves as an “early warning” leadership development tool. It quickly identifies trouble spots and builds the skill sets leaders and managers need to stay on track, excel to the next level, and take charge of their careers.

Leading Change at Every Level

In decades past, change leadership used to fall squarely on the shoulders of the executive echelon. But in today’s empowered organizations, the responsibility of championing change cascades throughout the organization, regardless of authority or position. Leading Change at Every Level is comprehensive self-assessment and classroom workshop that measures skill level and develops the five behaviours of effective change leaders. It’s the training toolkit every trainer needs to build competent change leaders from the top to bottom.


Learning Styles Questionnaire

Help your participants to become more efficient and focused learners with the Learning Styles Questionnaire & Capitalizing on Learning Styles Workbook. Two in-depth instruments that help respondents identify a preference for one of four learning styles: Activist, Reflector, Theorist, or Pragmatist.


Learning to Listen

Learning to Listen is a communication assessment and soft-skills training programme that measures both visible and invisible listening skills. This listening skills test helps individuals to develop their strengths and improve upon their weaknesses so they are better equipped to handle customer complaints, negotiate contracts, manage teams, and more. Learning to Listen is a great foundation for any communication skills training programme.


Legacy Leadership Competency Inventory

The Legacy Leadership Competency Inventory is about building the foundation for real-time legacy in today's organizations. This combination assessment, workbook, and one-day workshop offers a proven process for bringing out individuals' best, developing other leaders in the organization, establishing leadership culture, and positively impacting the bottom line.


Mastering the Change Curve

Proactively managing organizational change can result in a corporate culture that is optimistic - fuelled by empowered leadership and employees who feel valued and secure. Mastering the Change Curve will train your team to identify and understand the four phases of change: Denial, Resistance, Exploration and Commitment and provide skills to help each individual productively navigate through the process.


Matrix Manager Inventory

With cross-functional, multi-functional, and virtual teams, today’s organizations are more complex than ever—and that means managers need a refined skill set to match. The Matrix Manager Inventory is a timely new assessment and training workshop that helps both new and seasoned managers to develop the capabilities and versatility they need to succeed in today’s interconnected and collaborative world.


Negotiating Style Profile

There’s more to negotiating than the outcome alone. Building productive relationships is equally important. Skilled negotiators know this and it’s what sets them apart from the rest. And whether people are striving to hit their monthly sales quota, campaigning for a deadline extension, or pitching ideas to a team, the same principles apply. A trainer favourite for more than 30 years, the Negotiating Style Profile is a combination self-assessment and classroom workshop that offers a simple framework for determining personal negotiating style and the likely effect it has on negotiations.


Neurolinguistic Communication Profile

Why do you hit it off with some people but not others? The answer is rapport. It’s what leads to clear communication, fewer conflicts, and better teamwork. The NCP is an innovative and very useful assessment that helps individuals identify their communication preferences and then offers practical ways to improve rapport with just about anyone.


Personality Style at Work (PSAW) 

Personality Style at Work (PSAW) is the latest and most statistically accurate assessment. It's a simple, but highly effective tool that measures both the core behaviours that make-up an individual's style and the lens through which they choose to navigate their world.

Personal Style Inventory

Personal Style Inventory makes identifying and understanding personal style easy. Based on Carl Jung's theory of psychological types, PSI has helped thousands of people answer the question, "Why do I act the way I do?"


Presentation Skills Profile 

Presentation Skills Profile is designed for use by anyone who is called upon to prepare and deliver presentations. Those who require their audience to agree with a conclusion and/or course of action will gain particular benefit by using the profile.


Supervisory Skills Questionnaire

Supervisors are the vital link between your organization and its work groups. Get your supervisors in gear and ready for performance with the Supervisory Skills Questionnaire. This combination assessment, peer feedback, workbook, and half-day training programme equips supervisors with skills they need to tackle the everyday challenges they face in the workplace.


Team Conflict Strategies Inventory

Sometimes team disagreements can become serious conflicts, threatening the productivity or even the life of the group. But if a team can use effective strategies for handling conflict, conflict may afford new learning and eventually deeper, more productive relationships.


Team Effectiveness Profile (TEP)

For more than 15 years, the Team Effectiveness Profile has helped teams eliminate or reduce blockages in the 5 vital areas of team activity: Mission, Vision, and Goals; Team Roles; Operating Processes; Interpersonal Relationships; Interteam Relationships.


Trust: The Ultimate Test

A powerful tool for helping facilitators explore this sensitive issue. Trust’s 24-item assessment provides insight on the dimensions of trust-related behaviours. Participants find a deeper understanding of trust, which they can apply to their individual, team, and organizational relationships.


What's My Coaching Style?

Understanding personal style is the first step to developing successful coaching relationships. By responding to the 18-item What's My Coaching Style? inventory and receiving feedback from coachees, participants identify their personal style and build an understanding of the people they coach.


What's My Communication Style?

Uncover preferred styles of verbal and nonverbal communication with the fast and fun What's My Communication Style?. Using a 24-item inventory, participants will learn their preference for one of 4 communication styles, recognize the various facets of communication, and learn how to use their own style to enhance communication.


What's My Leadership Style?

What's My Leadership Style helps participants learn their preference for one of four styles and find out how to adapt each style to different situations. Ideal for training anyone who needs to influence others towards achieving a goal.


What's My Learning Style?

Discover how to approach all types of learning in a comfortable way with What's My Learning Style? Participants identify a preference for one of 4 styles. The instrument presents both positive and negative aspects of each style, enabling individuals to use this knowledge to create greater success in learning.


What's My Selling Style?

What's My Selling Style? helps salespeople analyze how they typically behave in a sales situation, identify their customers' styles, and learn how to flex their own style to match their customer. With increased awareness and flexibility, salespeople can use style to maximize sales and rise above the competition.


What's My Style?

By responding to a simple 18-item inventory, participants will learn their preference for one of four basic behavioural styles, how a preferred style affects behaviour, and how to capitalize on strengths/combat weaknesses to create greater success in their lives.


What's My Team Member Style?

The 18-item assessment helps individuals evaluate how they typically behave on a team and the results reveal their preference for one of 4 team member styles. With increased awareness, they are able to appreciate other team members' contributions and address differences proactively.


What's My Time Style?

While traditional time-management systems take a one-size-fits-all approach, What's My Time Style? helps people identify their own personal time style and learn how to make that style work for them rather than against them.


FOR PDF SAMPLE REPORTS ON ANY OF THE ONLINE ASSESSMENTS - PLEASE EMAIL ME, [email protected] AND INCLUDE THE SELECTED TITLE/S THAT YOU WISH TO VIEW