THE ACCOUNTABILITY EXPERIENCE

by Linda Galindo

Available in both Online and Paper-Based Format

Lack of commitment. Stress. Burnout. If your organization is like many today, you're all too familiar with these barriers to success. But that's what happens when there's pressure to meet ever-increasing expectations with diminishing resources.

Yet as a trainer, you know that organizations that embrace accountability, retention, and morale flourish. That's because employees who are accountable are better able to negotiate clear agreements, build stronger relationships, and feel more in control of outcomes - all of which results in less stress and more productivity.

The Accountability Experience is a comprehensive learning solution that combines a self assessment and a one-day workshop to give employees the skills, tools, and strategies they need to strengthen their commitment to accountability. The result for the organization is individuals who are able to do things more effectively with less stress, feel a sense of accomplishment, develop more positive relationships, and improve personal productivity.

Learning Objectives

  • Understand the benefits of an accountable environment
  • Define responsibility, empowerment, and accountability
  • Discover one's personal skill levels
  • Recognize barriers to accountability
  • Identify appropriate tools to address accountability challenges
  • Practice skills associated with declining, negotiating, and holding others accountable
  • Develop a plan to enhance on-the-job accountability

How it Works

Administered in advance of the workshop, the 73-item self assessment measures an individual's mindset in four dimensions of accountability: Personal Responsibility, Personal Accountability, Team Empowerment, and Perception of Organizational Culture. 

During the one-day workshop, participants are introduced to the Accountability Cycle and its three phases: 

  1. Responsibility: Claiming ownership of a task
  2. Self-Empowerment: Taking personal action to complete the task
  3. Accountability: Answering for the outcome

When to Use It

The Accountability Experience is appropriate for individuals, supervisors, managers, and directors in any industry, including the public sector. It's also helpful as a refresher course for senior executives. 

About the Author

Linda Galindo consults with organizations, teams, and individuals who aim to improve their work and personal lives through greater personal accountability. She is a keynote speaker and conducts executive-level seminars and retreats. She has been a regular contributor to Connect magazine and Lab Medicine. Galindo is experienced in change management, accountability, leadership development, and cultural assessment.

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