Soft-skills learning solutions that help improve the performance of individuals, teams & organizations

DVD's - Team Building

Abilene Paradox - DVD (DS)

Duration: 26 minutes

This all-time favourite CRM Learning video programme depicts individuals who support plans they really don't believe in β€” leading groups to meaningless, costly outcomes.

Benefits:

  • Prevents false consensus among group members
  • Improves group interaction and decisions
  • Helps people overcome fear of speaking out

Has fear lead you to say "yes" to a proposed group endeavour when"no" was your true response? It's a common dilemma and the reason many organizational efforts fail. This all-time favourite CRM Learning video programme depicts individuals who support plans They really don't believe inβ€”leading groups to meaningless, costly outcomes.

Travel the road to Abilene and you'll arrive at a place where deeply held, logical values fall victim to group dynamics. It's a bumpy ride culminating in meaningless outcomes and blame, but you can skip the trip if you know how to read the road signs.

In this age of corporate scandals and lack of accountability, or for even the best of organizations,this parable by Dr. Jerry B. Harvey about a needless family trip to Abilene offers a compelling lesson for groups: Make sure you've received everyone's honest input on the action you're about to take. People will often "go along to get along" if they have any doubt at all about what will happen if they present opposition. Leaders must create a workplace where people are free to disagree and are encouraged to voice their true opinions.

The workshop includes additional exercises for a flexible design to help participants learn:

  • The five psychological principles of the Abilene Paradox
  • How to avoid false consensus and achieve effective decision-making within a group

Contents:

  • DVD plus Downloadable Materials
  • Downloadable Materials:
  • Leader's Guide, PowerPoint Presentation, Participant Workbooks
  • Downloadable materials will be emailed after order completion

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Flight 232: The Power of Teamwork - DVD (DS)

Duration: 9 minutes

In less than ten minutes, the video shows how teams in the cockpit on United Airlines Flight 232 and on the ground resisted panic when the plane experienced potentially catastrophic mechanical failure.

Benefits:

  • Provides a powerful case study for sessions on teamwork, leadership and problem solving
  • Reminds people that there is always something positive to build on when a crisis comes
  • Encourages leaders to look anywhere and everywhere for solutions

This special edited-version of the Teamwork in Crisis, tells the amazing story of United Airlines Flight 232. 

United Airlines Flight 232 was on a routine flight when one of its primary engines failed and the plane experienced the complete loss of hydraulic powerβ€”a situation so dire, it was doubtful anyone would survive. However, by finding help in non-traditional places and communicating clearly as a team, the captain and his crew were able to use the two remaining engines to crudely steer the crippled plane and bring it into Sioux Gateway Airport. The exceptional emergency crews on the ground took control of things from there. While some passengers were lost, the outcome was far better than expected and 184 people survived.

This unforgettable story is told through dramatic re-enactment, interviews with airline and ground personnel and actual footage of the incident.

Contents:

  • DVD plus Ancillary Materials
  • Downloadable Materials:
  • Discussion Guide
  • Ancillary materials are located on the DVD

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Groupthink, 2nd Edition - DVD (DS)

Duration: 22 minutes

People often seek unanimous agreement in spite of facts pointing to another conclusion. The phenomenon is called groupthink. And this absorbing, award-winning video is the most definitive ever on the subject.

How do groups really make decisions? What drives groups to agree despite the better judgement of some, or even all participants? Why do group decisions sometimes result in monumental error? What are the signals to watch for, so the quality of group decisions can be enhanced?

No modern-day thinker better answered these questions than the late Dr. Irving Janis, who introduced the concept of groupthink in the 1970's. And no film has more effectively dramatized his findings than CRM Learning's Groupthink, originally produced over two decades ago.

CRM's updated version of Groupthink has been inspired by continuing demand for this important film, and by recognition of the ever-growing need for effective decision-making within groups.This film is a service to those who seek to improve the future by understanding and enhancing the group decision-making process.

It's a remarkable portrayal of the group dynamics and behaviors that'signal the presence of pitfalls to be avoided. The solutions rest in a clear understanding of groupthink symptoms. After seeing how the groupthink phenomenon may have caused the Challenger disaster, your organization's team processes and consensus-building will be changed forever.

This video uses the story of the space shuttle Challenger and mentions other historical events –the Bay of Pigs invasion, Pearl Harbor and the Cuban Missile Crisis – to explore and help demonstrate the phenomenon of groupthink. Participants gain an understanding of the eight symptoms of groupthink and strategies for avoiding it.

Contents:

  • DVD plus Downloadable Materials
  • Downloadable Materials:
  • Leader's Guide
  • Downloadable materials will be emailed after order completion

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Magic of We, Full Package - DVD (DS)

Duration: 40 minutes (5 segments of 8 minutes each)

This innovative video programme tells the compelling and true story of how management and employees turned Snapper Lawnmowers around – together, and turned a $54 million dollar loss into a $13 million dollar profit.

In The Magic of We, you'll see a team of 25 Snapper employees gather in the main plant on a Saturday morning for a very different kind of meeting. Senior managers, engineers, suppliers,customer service and marketing are assigned one task: Put together 4 lawnmowers themselves.

It comes down to nuts and bolts – literally! As they work, these diverse teams realize that a universal bolt that was supposed to streamline production is causing more problems than it was supposed to solve. See how they use the 'magic of we' to find the solution.

The Magic of We is one story, shown five times with five different intros and closings, each addressing a different topic area:

  • Leadership
  • Teamwork
  • Problem Solving
  • Lean Manufacturing
  • Communication

Here is just a sample of the learning points covered:

  • Gain first hand knowledge and experience. Walk your "four corners". (Leadership)
  • Understand the team's mission and each individual's role. (Teamwork)
  • Step outside your day-to-day environment to change your perspective. (Problem Solving)
  • Help create a work environment that brings down barriers to talking, listening, and sharing. (Communication)

Contents:

  • DVD plus Downloadable Materials
  • Downloadable Materials:
  • Leader's Guide, PowerPoint Presentation
  • Downloadable materials will be emailed after order completion

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Team Building: What Makes a Good Team Player? - DVD (DS)

Duration: 20 minutes

This insightful film focuses on the team player as the cornerstone of a productive and successful team β€” and how team players can complement, challenge and inspire one another to new performance heights.

To thrive in today's business climate, organizations depend on teams to develop new products,achieve cost reductions, improve quality, increase productivity and solve problems. This requires that teams, and the members of teams, achieve quality outcomes faster and more effectively than ever before. that's the goal of this insightful film, which focuses on the team player as the cornerstone of a productive and successful team β€” and how team players can complement,challenge and inspire one another to new performance heights.

Based on the principles developed by Glenn M. Parker in the best-selling Parker Team-Player Survey, this film shows in detail the four primary team-member styles in action β€” the contributor, the collaborator, the communicator and the challenger. The object is to make the most of each team player's unique perspective. To accomplish this goal, team players must learn to identify their own style and the style of other team members, avoid carrying their style too far, learn to acknowledge the value of others' styles, use the appropriate style to maximum team advantage, and learn to switch their style when It'suits the needs of the team.

Participants will be able to identify:

  • Four distinct team-player styles and recognize how each style contributes to a team and can potentially hinder a team
  • Five strategies for becoming a better team player and maximizing the team's effectiveness
  • The personal and organizational benefits of becoming better team players and team leaders

Contents:

  • DVD plus Downloadable Materials
  • Downloadable Materials:
  • Leader's Guide
  • Downloadable materials will be emailed after order completion

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Teamwork in Crisis: The Miracle of Flight 232 - DVD (DS)

Duration: 20 minutes

This powerful video programme shows how, what started out as a very ordinary event, turned into a catastrophic situation where teamwork helped achieve a miraculous outcome.

Benefits

  • Shows what teamwork can do
  • Builds team cohesiveness
  • Helps groups overcome adversity

Organizational teams need everyone committed to a plan, pulling together to achieve goals, communicating vital information and executing as successfully as possible.This powerful programme shows how its done under the most stressful of situations... and gives insights into how to become a high performing team under normal circumstances.

United Airlines Flight 232 was on a routine flight when one of its primary engines failed and the plane experienced the complete loss of hydraulic powerβ€”a situation so dire, it was doubtful anyone would survive. Captain Al Haynes and his flight crew managed to bring the plane into Sioux Gateway Airport where the outcome was far better than expected. While some passengers were lost, 184 survived as a result of teamwork by the disaster preparedness of the rescue crews on the ground, the flight crew in the air, and the air traffic controllers, who worked together to achieve results that in all respects beat the odds.

The programme examines these important issues:

  • Preparation – Are you'ready for what you expect to happen?
    What about what you don't expect?
  • Luck – Misfortune can strike at any moment.
    Is your team willing to create its own good luck?
  • Cooperation – How would you cooperate without departmental boundaries?
    When a crisis occurs, there won't be any boundaries.
  • Communication – How would you communicate if your goals depended on it?
    They do, so clear communication is critical.
  • Execution – Take a good look at your team's "snapshot".
    Do you like what you see?

Contents:

  • DVD plus Downloadable Materials
  • Downloadable Materials:
  • Leader's Guide, PowerPoint Presentation, Participant Workbook
  • Downloadable materials will be emailed after order completion.

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