LEADING ACROSS DIFFERENCES
by Lize Booysen, Kelly Hannum, and Belinda McFeeters
The dynamics of diverse groups present an interesting challenge for organizations. How do you teach people of different nationalities, religions, race, and gender to work effectively together? Developed by a research team that includes The Center for Creative Leadership faculty, Leading Across Differences is a training package that offers new ways of thinking about leadership challenges, providing participants with a framework and process for better understanding their context and taking appropriate action.
Leading Across Differences is flexible enough to use for a single one-hour session or for an extended course. The package consists of a comprehensive Casebook and a Facilitator Guide. The Casebook includes the Leadership Across Differences Framework, 13 research-based cases, 11 chapters written by leadership experts, nine individual exercises, as well as references and resources to extend the learning. The information in the Facilitator’s Guide will help you craft a session or series of sessions organized around specific learning outcomes.
Table of Contents:
- Foreword (Maxine Dalton and Marian Ruderman)
- Preface
- Introduction
- Purpose
- Audience
- The Organization of This Book
- How to Use This Book
- PART ONE: Leadership Across Differences Framework
- Societal Landscape
- Organizational Context
- Spillover
- Faultlines
- Triggering Event
- Leadership Practices
- Increased Direction, Alignment, and Commitment
- Organizational Outcomes
- PART TWO: Cases
- Case 1: Race and Respect
- Case 2: Water Crises
- Case 3: Floating Holidays
- Case 4: Not My Weekend
- Case 5: It's Their Fault
- Case 6: The Scent of Difference
- Case 7: Not Catching On
- Case 8: Glass Ceiling at Big Boy Toys
- Case 9: Super Drugs
- Case 10: The Right to Be Pregnant
- Case 11: Local Bombing
- Case 12: Benefits Battle
- Case 13: Francois' Dilemma
- PART THREE: Perspectives
- Social Identity: Understanding the In-Group/Out-Group Group Phenomenon (Stella M. Nkomo)
- Triggers of Social Identity Conflict (Marian N. Ruderman and Donna Chrobot-Mason)
- Organizational Faultlines (Astrid C. Homan and Karen A. Jehn)
- Leadership Practices Across Social Identity Groups (Marian N. Ruderman, Sarah Glover, Donna Chrobot-Mason, and Chris Ernst)
- Cultural Values (Shalom Schwartz)
- Approaches to Difference: Allophilia and Xenophobia (Todd L. Pittinsky)
- Cultural Intelligence: A Pathway for Leading in a Rapidly Globalizing World (Linn Van Dyne, Soon Ang, and David Livermore)
- Social Justice and Dignity (Philomena Essed)
- Miasma: The Dynamics of Difference (Ancella B. Livers and Robert F. Solomon, Jr.)
- Leading Across Cultural Groups: Implications of Self-Concept (Dharm P.S. Bhawuk and Vijayan P. Munusamy)
- Leader Values and Authenticity (Todd J. Weber)
- Leading Through Paradox (Jeffrey Yip)
- PART FOUR: Exercises
- Exercise 1: Mapping Your Social Identities
- Exercise 2: Your Experience with Triggers
- Exercise 3: Identifying Fault lines
- Exercise 4: Cultural Values
- Exercise 5: Approaches to Difference
- Exercise 6: Cultural Intelligence (CQ)
- Exercise 7: Your Leadership Practices
- Exercise 8: Examining Your Leadership Networks
- Exercise 9: Taking a New Perspective
- Glossary
- Recommended Reading/Resources
- References
- About the Contributors
- About the Editors