3rd Edition, by Eileen Russo

Available in both Online and Paper-Based Format

Effective communication is the very lifeblood of any organization. If communication is not clear and persuasive between managers and employees, and between employees and customers, then other vital goals are forever out of reach. Say goodbye to your aspirations for successful leadership, teamwork, customer service, or even the ability to execute a coherent business strategy. 

If you want to bring about meaningful improvements in communication skills, the best way to begin is to build a better understanding of personal communication styles and their effects on other people. What's My Communication Style? is a proven training assessment that identifies an individual's preferred style - DirectSpirited,Considerate, or Systematic - and the communication behaviors that distinguish it. 

Part of the bestselling HRDQ Style Series, the communication assessment and its supporting materials provide a practical and easy-to-use language that enables lasting insights into how to gain mastery over one's own communication behavior and how to interpret the behavior of others - in any situation. What's My Communication Style is a powerful centerpiece for management development and interpersonal skills training.

What's My Communication Style? starts with a self-assessment (a communication style inventory) that takes approximately ten minutes to complete. Individuals respond to 24 different items relating to both verbal and nonverbal communication by selecting the statement ending that they believe best reflects their perceived communication behavior. Each response is scored, providing individuals with a total score for each of the four personal communication styles: DirectSpiritedConsiderate, and Systematic. The majority of individuals will show a clear preference for one of the styles, which is their Dominant Style. This communication style inventory is followed by approximately one hour of interpretation of scores, topic discussion, debriefing, and action planning. The What's My Communication Style? Facilitator Guide also offers an easy-to-follow workshop outline that expands What's My Communication Style? into a 1.5-hour classroom training program. 

Learning Outcomes

  • Identify a preference for one of four communication styles
  • Uncover the characteristics of each style
  • Discover how style affects communication
  • Learn how to "speed read" a person's communication style
  • Understand how to "flex" style for effective communication with others

Uses for the Communication Assessment 

What's My Communication Style? is appropriate for use with anyone and is equally effective for personal and management development. The assessment can be used as a standalone training development tool, or it can be incorporated into a more comprehensive training program on communication skills. This communications assessment is an effective foundation for a variety of soft-skills training topics, including communication, leadership, team building, and supervisory skills. 

If you are familiar with the DISC-based assessments, you will find that What's My Communication Style? is a practical and easy-to-use alternative.

Product Type 

Personal communication style 

Number of items 


Time Required 
1 hour, with an optional workshop that ranges between 1 hour and 1 half day.

What to Order 

Facilitator Set: Order one per trainer.
The comprehensive facilitator set includes everything trainers need to deliver What's My Communication Style, including background information, administrative guidelines, a step-by-step workshop outline, the HRDQ Style Model, alternative workshop designs, optional activities, Microsoft PowerPoint presentation, and sample participant materials. 

Print Self-Assessment: Order one per individual or participant.
The Print Version is ideal for facilitators who prefer to oversee scoring and administration of the assessment, if you don't know who the participants will be before the class begins, or if your learners do not have easy access to computers. It includes pressure-sensitive forms for scoring to aid manual tabulation. The accompanying Participant Guide includes interpretive information, worksheets, and action planning. 

Online Self-Assessment: Order one per individual or participant.
The Online Version is an excellent choice for enterprise-wide training or audiences that are geographically dispersed. It offers 24/7 access, streamlined distribution, and instant scoring. Each Online Assessment includes personalized reporting, full-color charts, interpretive information, worksheets, and action planning.