by Dennis Jaffe

Everyone has a reaction to change, whether the change is organization wide or specific to individual departments or employees. The more we know about the process of change, the better equipped we are to take steps toward the acceptance of change and adapt to it in our work and our lives.

Working Through Organizational Change helps those in your organization make a conscious effort to support the changes they encounter. Complete and ready-to-train, the programme covers all aspects of change. Through the use of learning instruments, activities, discussion exercises, and a simulation, participants learn about and practice the skills that will enable them to deal with change more effectively.

Learning Outcomes

  • Pinpoint one’s personal response to change
  • Learn how change can create stress Understand the 4 phases of change
  • Identify 12 actions that help to regain a sense of control


Combining a wide range of learning tools, Working Through Organizational Change is based on a theory of individual response to change, the 5 stages of grief identified by Elizabeth Kubler-Ross, the 5 basic actions designed to help employees take charge of their reactions to change, and a model for improving communication in times of organizational stress.

How It Works

Working Through Organizational Change gives participants a well-rounded learning experience, balancing facilitator instruction with private reflection and group interaction. Through the combination of HRDQ learning instruments, a business simulation, and small-group activities, participants learn how they can better adapt to change.

Uses for the Programme

Working Through Organizational Change is appropriate for anyone in an organization that has undergone or is undergoing change. The programme's flexible training design allows facilitators to present Working Through Organizational Change in one day or 2 half-days, or combine the programme with other training sessions to create an expanded learning experience.

What to Order/Product Contents

To get started, order 1 Facilitator Kit per trainer and 1 Participant Guide per participant.

Facilitator Kit includes:

  • Facilitator Guide
  • Reusable facilitator support materials to train up to 21 participants at one time
  • Tote Bag

Facilitator Guide includes:

  • Administrative guidelines
  • Theoretical background 2 learning instruments
  • Business simulation
  • Activities Experiential learning/training methodology
  • Training design options
  • Blank training outline
  • Participant Guide content (incorporated into Facilitator Guide)
  • PowerPoint® presentation and reproducible masters
  • Certificate of Achievement
  • Training Evaluation

Participant Guide includes:

  • learning instruments
  • Business simulation Activity
  • Pressure-sensitive response forms
  • Interpretation of instrument results
  • Self-reflection questions
  • Action planning