Soft-skills learning solutions that help improve the performance of individuals, teams & organizations

Communication skills

Having people in your organization with great communication skills is critical in today’s business landscape. Communications skills enable people to engage in dialogue with others and establish a rapport that is crucial to your business.
We offer various tools to enhance your workforce’s communication skills.  You know that there's a lot more to communication than just talking and listening, and we've got the tools to transform your audience into world-class communicators. Utilize our communication assessment tools to give you an idea as to where people stand with respect to their conversational skills. By investing in communication skills training, people in your enterprise will be equipped with assertiveness, rapport development skills and poise. Communication skills activities ensure that your staff delivers feedback with confidence.

The Influence Styles Inventory (Assessment) **NEW**

The Influence Styles Inventory (ISI) assesses three communication styles that people use to influence others: Passive, Assertive, and Aggressive. Drawing on current research that integrates the importance of assertiveness with interpersonal communication and influence, this assessment will give managers an opportunity to analyze their influence styles.

Influencing Style Clock Inventory (Assessment/Workshop) **NEW**

This instructor-led workshop for managers and other professionals uses experiential learning and practice to enable managers and supervisors to lead and communicate collaboratively with more effectiveness and less reliance on purely autocratic methods.

Bridging the Communication Divide Game (Interactive Game)

Bridging the Communication Divide is an experiential game that explores the impact personality style has on communication. These communication skills activities introduce a practical communication style model that helps people to make improvements to their communication skills.

Building the Communication Bridge Programme (Multi-Day Programme)

The more we know about ourselves as speakers and listeners, the better able we are to build the "communication bridge" that allows us to send, receive, and interpret messages with ease. Building the Communication Bridge helps to provide that needed insight. Complete and ready-to-train, the programme focuses on the basic speaking and listening skills needed for successful face-to-face interactions.

Catalyst: Communication & Think Improvement for Line-Level Leaders (Game)

Catalyst is a fun, interactive game that helps individuals and teams to recognize their strengths and weaknesses in verbal communication. It is appropriate for any organizational level and can be used as a tool in soft-skills training, employee interviews, or company orientation.

Communication Derailed Game (InteractiveGame)

Learn how to overcome and move beyond difficult interpersonal and inter-team relations in the workplace. Communication Derailed is a high-energy simulation game that demonstrates the profound impact of poor communication and teaches the skills needed to communicate effectively.

Influencing with Assertive Communication Programme (Multi-Day Programme)

From resolving misunderstandings with teammates to negotiating the terms of a contract, we’re all faced with the need to influence others. But mastering the skill of assertive communication takes time and practice. Influencing with Assertive Communication is a one-day programme aimed at developing the skills individuals need to express themselves directly and honestly, while preserving relationships and respecting the rights of others.

Interpersonal Influence Inventory (Assessment)

Do the people in your organization know how they "come across" to others? Help them to become more effective communicators, and show them how to use their influence wisely with the Interpersonal Influence Inventory.

Learning to Listen (Assessment)

Learning to Listen is a communication assessment and soft-skills training program that measures both visible and invisible listening skills. This listening skills test helps individuals to develop their strengths and improve upon their weaknesses so they are better equipped to handle customer complaints, negotiate contracts, manage teams, and more. Learning to Listen is a great foundation for any communication skills training programme.

Neurolinguistic Communication Profile (Assessment)

Why do you hit it off with some people but not others? The answer is rapport. It's what leads to clear communication, fewer conflicts, and better teamwork. The NCP is an innovative and very useful assessment that helps individuals identify their communication preferences and then offers practical ways to improve rapport with just about anyone.

Presentation Skills Profile (Assessment)

Presentation Skills Profile is designed for use by anyone who is called upon to prepare and deliver presentations. Those who require their audience to agree with a conclusion and/or course of action will gain particular benefit by using the profile.

SkillBuilders: 50 Communication Skills Activities (Reproducible Training Activity Collection)

Communication is the foundation of all human interaction — and the basis of all training programmes. From team building and leadership to customer service and supervisory training, communication is a fundamental skill that should be integrated into all types of training.

Trust Your Canary: Respect On-The-Go (Discussion Cards)

Trust Your Canary tools equip your leaders and staff with hands-on strategies to prevent and deal with workplace incivility and harassment. These information-packed products inspire and mobilize people to step up in the service of civility and respect.

Visual Explorer (Card Game)

Developed by the Center for Creative Leadership, Visual Explorer is a powerful training tool that’s designed to encourage collaborative conversations and useful dialogue in a safe learning environment.

VisualsSpeak (V isual Communication Game)

VisualsSpeak is an effective communication and team training game for management development training. Visual communication tools and images surface team differences, improve group and team interaction, establish rapport, and encourage dialogue.

What's My Communication Style? (Assessment)

Uncover preferred styles of verbal and nonverbal communication with the fast and fun What’s My Communication Style?. Using a 24-item inventory, participants will learn their preference for one of 4 communication styles, recognize the various facets of communication, and learn how to use their own style to enhance communication.

Customizable & Reproducible Learning Programmes

The Reproducible Training Library (RTL) offers high quality, customizable content in easy-to-use formats such as Microsoft Word and PowerPoint.

Training Videos (DVD’s)

DVD’s for classroom-based training as well as DVD packages which include a video component on DVD, a Leader’s Guide with workshop facilitation ideas and – in many cases – a corresponding PowerPoint presentation and participant materials.